Operative Subprocessor List

SintecMedia Ltd. d/b/a Operative, SintecMedia NYC, Inc. d/b/a Operative, and our affiliates and subsidiaries (“Operative” “we”, “us” or “our”) is committed to protecting the privacy and security of your personal information. Operative may share your personal information with the third party subprocessors, indicated below to assist in providing services as defined in your agreement with Operative and explained in our privacy policy available here. When we engage a new subprocessor who handles personal information, remove a subprocessor or change how we use a subprocessor we will update this page. If you have questions or concerns about a new subprocessor please contact us at privacy@operative.com.

SubprocessorDescription of the ProcessingLocation of the ProcessingCorporate Location
Atlassian Pty, Inc.Provider of Jira Software, used for provisioning customer supportIreland, Belgium, Germany and UKAustralia, United States and Netherlands
Amazon Web Services, Inc.Data/System Hosting and Data StorageUnited StatesUnited States
Basecamp, LLCProject Management tool for configuration projectsUnited StatesUnited States
Epona USA, Inc.Communication and Collaboration ToolEuropean Union, United StatesUnited States
Forta, LLCManaged security detection and ResponseUnited KingdomUnited States
DeepMind Technologies Limited (Gemini)AI application functionalityUnited StatesUnited Kingdom
Google Cloud Platform Hosting, storage, backup and cloud computing resourcesUnited StatesUnited States
Hubspot, Inc.Marketing and communication toolUnited StatesUnited States
Microsoft Corporation(Office  365, including Sharepoint, Outlook, and Teams)Microsoft communication and document management ServicesEuropean UnionUnited States
Mongo DB, Inc.Database technology and management and data storageUnited StatesUnited States
New Relic, Inc.Database MonitoringUnited StatesUnited States
Open AI, LLCAI application FunctionalityUnited StatesUnited States
Oracle America, Inc.Corporate billing system and hosting providerThe NetherlandsUnited States
Own Backup Inc.Archiving and Backup of Salesforce environmentsUnited KingdomUnited States
Salesforce.com, Inc.Customer support portal and Customer relations managementUnited StatesUnited States
ServicEngine, Ltd.Development and support professional services for STAQBangladeshUnited States
Trend Micro UK Ltd.Security protection, detection and response servicesGermany, Netherlands, United KingdomUnited Kingdom
Valiantys, Inc.Managed services for Jira/customer supportUnited Kingdom, United States, Senegal, Canada, Germany, Switzerland, Netherlands, Belgium, FranceIreland