Operative’s Subprocessor List

SintecMedia Ltd. d/b/a Operative, SintecMedia NYC, Inc. d/b/a Operative, and our affiliates and subsidiaries (“Operative” “we”, “us” or “our”) is committed to protecting the privacy and security of your personal information. Operative may share your personal information with the third party subprocessors, indicated below to assist in providing services as defined in your agreement with Operative and explained in our privacy policy available here. When we engage a new subprocessor who handles personal information, remove a subprocessor or change how we use a subprocessor we will update this page. If you have questions or concerns about a new subprocessor please contact us at privacy@operative.com.

Subprocessor Description of the Processing Location of the Processing Corporate Location
Atlassian Pty, Inc. Provider of Jira Software, used for provisioning customer support Ireland Australia
Amazon Web Services, Inc. Data/System Hosting United States United States
Basecamp, LLC Project Management tool for configuration projects United States United States
Epona USA, Inc. Communication and Collaboration Tool European Union United States
Freshworks, Inc. Support Services (STAQ) United States and European Economic Area United States
Google Cloud Platform (STAQ only) Hosting, storage, backup and cloud computing resources United States United States
Hubspot, Inc. Marketing and communication tool United States United States
Makepositive Ltd. Saleforce Services Ireland United Kingdom
Microsoft Corporation(Office  365) Microsoft communication and document management Services European Union United States
Mongo DB, Inc. Database technology and management United States United States
New Relic, Inc. Monitoring United States United States
Oracle America, Inc. Corporate billing system and hosting provider The Netherlands United States
Own Backup Inc. Archiving and Backup of Salesforce environments United Kingdom United States
Salesforce.com, Inc. Customer relations management United States United States
Smartsheet Inc. Collaboration and reporting tool United States United States
Valiantys, Inc. Managed services for Jira/customer support United States Ireland