Operative Subprocessor List

SintecMedia Ltd. d/b/a Operative, SintecMedia NYC, Inc. d/b/a Operative, and our affiliates and subsidiaries (“Operative” “we”, “us” or “our”) is committed to protecting the privacy and security of your personal information. Operative may share your personal information with the third party subprocessors, indicated below to assist in providing services as defined in your agreement with Operative and explained in our privacy policy available here. When we engage a new subprocessor who handles personal information, remove a subprocessor or change how we use a subprocessor we will update this page. If you have questions or concerns about a new subprocessor please contact us at privacy@operative.com.

Subprocessor NameProcessing ActivityCountry of Processing
Cloud Infrastructure & Hosting
Amazon Web ServicesPrimary data and system hosting for the Operative platform United States, EU (Ireland) and Australia
Google Cloud PlatformHosting, storage, backup and cloud computing for the STAQ and AOS product linesUnited States
Microsoft Corporation (Office 365 / Azure)Communication and document management services and supporting cloud infrastructureEuropean Union (Netherlands)
MongoDBDatabase technology and managementUnited States
OracleCorporate billing system, hosting; revenue recognition and billingUnited States
Security & Monitoring
New RelicDatabase MonitoringUnited States
OktaIdentity and access management, single sign-on authentication, and multi-factor authentication servicesUnited States
Customer Support & Ticketing
AtlassianProvider of Jira software used for provisioning customer support European Union (Ireland, Belgium and Germany), United Kingdom
SalesforceFront-end supportUnited States
ValiantysManaged services for Jira / customer supportUnited States, United Kingdom and the European Union
Communication & Collaboration
Basecamp  Project management tool for configuration projectsUnited States   
EponaCommunication and collaboration toolEuropean Union
AI Services
Anthropic (Claude)AI Application functionalityUnited States