Operative Subprocessor List
SintecMedia Ltd. d/b/a Operative, SintecMedia NYC, Inc. d/b/a Operative, and our affiliates and subsidiaries (“Operative” “we”, “us” or “our”) is committed to protecting the privacy and security of your personal information. Operative may share your personal information with the third party subprocessors, indicated below to assist in providing services as defined in your agreement with Operative and explained in our privacy policy available here. When we engage a new subprocessor who handles personal information, remove a subprocessor or change how we use a subprocessor we will update this page. If you have questions or concerns about a new subprocessor please contact us at privacy@operative.com.
| Subprocessor | Description of the Processing | Location of the Processing | Corporate Location |
|---|---|---|---|
| Atlassian Pty, Inc. | Provider of Jira Software, used for provisioning customer support | Ireland | Australia |
| Amazon Web Services, Inc. | Data/System Hosting | United States | United States |
| Basecamp, LLC | Project Management tool for configuration projects | United States | United States |
| Epona USA, Inc. | Communication and Collaboration Tool | European Union | United States |
| Freshworks, Inc. | Support Services (STAQ) | United States and European Economic Area | United States |
| Google Cloud Platform (STAQ only) | Hosting, storage, backup and cloud computing resources | United States | United States |
| Hubspot, Inc. | Marketing and communication tool | United States | United States |
| Makepositive Ltd. | Salesforce Services | Ireland | United Kingdom |
| Microsoft Corporation(Office 365) | Microsoft communication and document management Services | European Union | United States |
| Mongo DB, Inc. | Database technology and management | United States | United States |
| New Relic, Inc. | Monitoring | United States | United States |
| Oracle America, Inc. | Corporate billing system and hosting provider | The Netherlands | United States |
| Own Backup Inc. | Archiving and Backup of Salesforce environments | United Kingdom | United States |
| Salesforce.com, Inc. | Customer relations management | United States | United States |
| Smartsheet Inc. | Collaboration and reporting tool | United States | United States |
| Valiantys, Inc. | Managed services for Jira/customer support | United States | Ireland |